Privacy Policy
We are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our website, and how we use cookies.
By using our website, you're agreeing to be bound by this Policy. We may update it from time to time so please check back occasionally. Any questions should be sent to info@liftcoffeelondon.com.
How we collect information from you
We may collect and process the following data:
Information you provide when making a purchase, subscribing to our mailing list, or contacting us — such as your name, email address, phone number and delivery address.
Information about your use of our site, including pages viewed, traffic data and location data.
How we use your information
We use the information we collect to:
Process and fulfil your orders
Respond to your enquiries
Send you updates about new coffees and offers, where you have consented to receive these
Inform you of any changes to our website or services
We do not sell, rent or disclose your personal information to third parties for their own marketing purposes.
Third party service providers
We use third party providers to process payments and fulfil orders. These providers only receive the information necessary to complete those tasks. Your card details are handled directly by our payment processors and are not stored by us.
Disclosing your information
We will not disclose your personal information except:
In the event that we sell all or part of our business
Where required by law
To protect against fraud
Data retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Your rights
You have the right to access, correct or request deletion of your personal data at any time. To do so, contact us at info@liftcoffeelondon.com. We will endeavour to complete all requests within 30 days.
Cookies
We use cookies to improve your experience on our website. These collect statistical data and do not identify you personally. You can adjust your cookie settings in your browser at any time.
Third party links
Our website may contain links to other websites. This policy applies only to our site and we are not responsible for the privacy practices of other sites.
Transferring your information outside the UK
Some of our service providers may be based outside the UK. Where this is the case, we take steps to ensure your data is handled with appropriate security measures.
Children
Our website is not directed at children under 13 and we do not knowingly collect data from children under 13.
Review of this policy
This policy was last updated in May 2026.